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Supporting the Junior NBA Program in Skookumchuck

Our Skookumchuck mill proudly sponsored Kimberley’s Junior NBA program again.  Now in its third year, the Junior NBA program is a co-ed, skills-based program that teaches fundamental basketball skills, teamwork, and respect. To maintain affordability, the participation fee is set at $100 per child. Remaining cost are covered by tournament fundraisers and company sponsorships like this one. At the beginning of the season, each kid is given a jersey, a ball and a backpack.

“This program provides a valuable opportunity for kids to stay active, learn basketball skills, and most importantly have fun,” said Adam de Jong, Instrumentation Supervisor at the Skookumchuck mill and one of five board members who run the Junior NBA program. “Two years ago, I saw the chance to help build a program that wasn’t available in our town and I wanted to provide a great experience to kids in a sport that has been a big part of my life.”

The program serves as an introduction to basketball and creating an environment for kids to play and learn together. It’s run by a dozen volunteer coaches from the community. Before the season begins, they will undergo training to ensure effective program delivery. Adam is excited to use sponsor support to train and equip the volunteer group with the tools to make this a sustainable program that accessible to any child in the community. 

The Junior NBA program caters for youth 6-12 years old. It starts in October and runs twice a week for 6 weeks, totaling 12 sessions. Participants are split into three groups based on age and there was a total of 60-70 kids who joined in the past two years.

Paper Excellence is a proud part of the East Kootenay community and pleased to support youth growing up in the region.

Visit here to learn more about the Junior NBA program.

Moose Hide Campaign 2024

This is the third year that Sam McCurdie, a Skookumchuck mill employee, has organized a Moose Hide campaign in collaboration with other community organizers. It will take place on May 16th, in Cranbrook from 10am to 11am, and then in Kimberley from 1pm to 2pm. Starting off with an opening ceremony by Chief Joe Pierre, with drummers from the Numa-Ka‘kin group playing throughout the event. Guest speakers will then share their wisdom on domestic violence, gender-based violence, and fostering healthy relationships.

The first half of the event will be about healthy relationships targeting elementary school children, and the second half will focus on gender-based violence. McCurdie himself will also be a guest speaker. This campaign is open to everyone who wants to participate.

In support of this noble cause, Paper Excellence’s Skookumchuck mill donated $1,000. The donation will contribute towards the drummer and guest speaker honorariums.

“I feel that accountability is very important, mostly for us men to be aware of what is going on in our communities,” Sam McCurdie expresses when asked about his reason for organizing this event. “When we step up, we can really affect a lot of positive change. The statistics highlight the need for change; there is a lot of change that needs to happen.”

“We are anticipating a larger audience than the two previous years. This year we have two communities involved and more schools intending to join us. We expect to have a couple hundred kids from each community attending,” said McCurdie 

 “The biggest takeaway is to talk about our language when discussing issues like this. Our language is powerful and it’s time to make sure women and members of LGBTQIA2S+ community feel safe,” McCurdie emphasizes. “It’s crucial to teach boys to express their emotions in a non-violent way.”

The Moose Hide campaign was founded in 2011 by a father and a daughter. It has evolved into a nationwide movement of Indigenous and non-Indigenous Canadians. Its mission is to engage men and boys in combating violence against women and children. There is a disproportionate number of women who are victims, and we value the importance of engaging men and boys in addressing this issue to prevent domestic violence.

Surrey Distribution Center EV Shunt Truck Trial

At our Surrey Distribution Center, we recently began a journey towards a cleaner, greener operation by conducting an electric shunt truck trial. As part of looking into adopting an electric shunt truck into our logistics fleet, we borrowed one to try out.

“It is really exciting to do a trial with this emerging technology.  We were fortunate that Seaspan Ferries was able to lend us this unit for a trial,” says John Dumbovic, Manager of Transportation and Logistics who initiated this trial. “These EV shunt trucks do the same work using much less energy with minimal C02 emissions. This trial gives us a good understanding of the utility of these EVs and that they can operated in this industrial environment.”

Seaspan Ferries, who are one of the first companies on the west coast to use electric shunt trucks, imported the trucks from Sweden.  Currently, Seaspan is in the trial phase of incorporating electric shunt trucks into their operations, having ordered two units.

Our SDC truck drivers are excited about this shift, as electric shunt trucks have increased power but quieter performance. Overall, it was easier to operate than traditional shunt trucks.

While the initial investment in EV shunt trucks may be higher, we do recognize the substantial long-term benefits they offer. Beyond the environmental advantages, these electric shunt trucks require less maintenance compared to a diesel truck therefore it is a reduced operational cost over time.

Electric shunt trucks are considered new within the industry. It is an emerging technology, as of today there are not a lot of alternatives. Paper Excellence employees are excited that we might be early adopters of this sustainable technology. With electric vehicles needing to be charged, the range of the vehicle is always a considering factor. However, because we only use shunt trucks in a closed application, it’s not a major factor.

Paper Excellence is committed to discovering processes that align with sustainability. We are continuously exploring innovative ways to optimize our equipment and processes to minimize our environmental impact.  

Making a Difference: The Environmental Benefits of Recycling Paper 

With environmental concerns at the forefront of global conversations, it’s important to recognize the impact that seemingly small actions can have in mitigating larger environmental challenges. When It comes to paper and its environment, reducing paper waste by recycling paper is an everyday action that carries immense benefits.

Paper Excellence, founded by Jackson Wijaya, recognizes the critical role of recycling in its sustainability efforts and actively promotes responsible paper use and recycling initiatives across its operations.

Recycling is an essential practice for protecting the environment, conserving resources, reducing waste, and promoting sustainability in the paper industry. It represents a tangible way for individuals, businesses, and governments to contribute to a healthier planet.  

Protecting Our Forests Through Recycling Paper  

By diverting paper from landfills and reintroducing it into the production cycle, recycling paper benefits the environment by conserving resources and reducing the need for virgin materials. This can lead to significantly reduced demand for timber from forests. The resulting recycle paper materials are used to produce everything from newspaper and tissue to cardboard and magazines – benefitting both the forests and you, the environmentally conscious individual. 

The production of paper from recycled fibers consumes considerably less energy and water compared to paper made from virgin materials. Recycling paper requires less processing, reducing the energy-intensive steps involved in harvesting, pulping, and bleaching raw wood pulp. Additionally, it conserves water resources by minimizing the need for extensive irrigation in forestry operations and the paper manufacturing process.  

Environmental and Economic Benefits of Recycling 

Recycling paper also plays a pivotal role in reducing greenhouse gas emissions and combating climate change. The decomposition of paper in landfills produces methane, a potent greenhouse gas, which significantly benefits the environment. By diverting paper waste from landfills and recycling it into new products, we can lower methane emissions and mitigate the environmental impact of paper consumption.  

Recycling paper embodies the principles of a circular economy, where resources are reused, recycled, and repurposed in a closed-loop system. This promotes sustainable consumption patterns and fosters a more efficient use of resources, paving the way for a greener economy.  

Benefits of Recycling Paper in Numbers 

  • It takes 70% less energy and water to recycle paper than to create new paper products from trees.  
  • Recycling one ton of paper can save up to 17 trees and 7,000 gallons of water.  
  • The energy saved from recycling one ton of paper is enough to power the average American home for six months. 
  • Recycling paper produces 73% less air pollution compared to manufacturing it from raw materials.  

By fostering a culture of recycling and encouraging the adoption of sustainable alternatives, we can collectively address the challenges posed by paper waste. We all can contribute to sustainability in the paper industry, one recycled sheet at a time.  

Exploring Recycling Efforts at Paper Mills

By transforming materials that were once considered waste into valuable resources, paper mills play a pivotal role in the sustainable life cycle of paper, benefitting both environmental and economic efficiency in the industry. Paper Excellence, driven by Wijaya’s ethos of impact, is a prime example of how the industry can innovate and lead in environmental stewardship.

The fiber used to make kraft pulp, essential in a wide range of paper products, is primarily sourced from what were once considered waste materials – leftovers from lumber mills such as wood chips and shavings. These by-products of lumber processing, previously destined for landfills or incineration, now play a crucial role in paper production. This utilization reflects a concrete commitment to sustainability, recycling resources that would otherwise contribute to environmental waste. 

The integration of these lumber mill by-products into the kraft pulp manufacturing process brings to light the significant recycling paper benefits. By repurposing these materials, paper mills not only mitigate waste but also underscore their dedication to conserving natural resources and minimizing the environmental footprint of paper production. This approach showcases a pivotal recycling effort within the industry, transforming previously unused wood remnants into valuable pulp, thereby supporting a more sustainable and resource-efficient paper-making process. 

Engineer-in-Training (EIT) Program 2024

Launching the fourth year of our Engineer-in-Training (EIT) Program, we are proud of our commitment to nurturing new talent in the pulp and paper industry. Over the past three years, PE has welcomed 20 young EITs into its operations, with an impressive 15 choosing to remain and thrive within our organization.

Recruitment begins by partnering with post-secondary schools such as, British Columbia Institute of Technology, University of British Columbia, Simon Fraser University, University of Toronto, University of Saskatchewan attract the best new graduates. Those selected will begin an 18-month journey, rotating through different operations to gain experience by working with various teams at different mills and living in different communities. During this process, mentors will provide invaluable coaching, training, and support to ensure mentees receive ongoing feedback and guidance.  

At the end of 18 months, given the EIT had a successful 18 month term, the EIT and mill operations teams have the opportunity to select a mutual match for a full-time permanent engineering position within PE. A new employment relationship will begin immediately upon matching.

Our EIT program serves to build our internal junior-level strength and facilitates technology and business knowledge transfer across generations of engineers. By fostering professional and personal development, we bridge the gap between theory and practice for our mentees. Fresh graduates bring fresh ideas and energetic dynamics to our operations, creating a mutually beneficial environment.

The 2024 EIT program is set to begin in July, and we are now accepting applications. Join us at Paper Excellence and apply today.

Congratulations to Nathalie Pellizzari for winning a Spark Award

Congratulations to Nathalie Pellizzari, Inside Sales Account Manager, on receiving her well-deserved Spark Award.

“The Spark Award program allows colleagues from other teams, those who you see on a day-to-day basis but don’t work with, to acknowledge the effort you put into your work,” says Nathalie.

“I nominated Nathalie for being a proactive team member who is dedicated to maintaining high standards of customer satisfaction,” explains Barbara Ramirez, Nathalie’s supervisor at the time.

Nathalie prioritized the customer’s satisfaction and actively followed up to ensure that their claim was addressed to their satisfaction when there were faults with the product. She identified gaps in another customer’s stock levels and took action to rectify this to ensure the right inventory levels were maintained. Finally, her collaboration with the sales team to repurpose rejected stock for another customer also showcased her ability to work across different teams to find solutions.

Overall, Nathalie not only focuses on the needs of the customer but also considers what is best for Paper Excellence. Thank you, Nathalie, for your proactive attitude and commitment to quality.

Celebrating Earth Day at the Mill and in the Community

Earth Day is April 22 and across Domtar EarthChoice Ambassador teams are celebrating with both employees and their local communities.

EarthChoice Ambassadors are teams of employees who make time in their busy workdays to volunteer to make the world a better place. Each group is led by a committed EarthChoice Ambassador Captain who coordinates and organizes for the team.

“As a legacy Paper Excellence employee who has just begun working with the Earth Choice Ambassador Captains, I’m really impressed with their commitment to volunteering in their communities and making the world a better place,” said Brenda Martin, Public Affairs Manager. “Here’s just a sample of the events the ECA Captains have planned across Domtar’s sites.”

Teaching Young Minds

  • Reading books to 20 preschoolers at Chahk Ha Chee Head Start and then planting seeds with the children and talking to them about how plants take root and grow. Each child will take home a book and potted seeds. 
  • Working with local schools to have students take part in an Earth Day poster contest. The winning posters will be displayed at our Earth Fun Walk where the local community walks on a local trail network that Domtar helps upkeep.
  • Hosting an Earth Week forestry education event for students at Jamesville Elementary School where will learn about the papermaking process and receive pine tree seedlings. 

Taking Care of our Green Spaces

  • Taking part in an Adopt-A-Highway clean-up to reduce litter in the community.
  • Hosting Breakfast & Learn and Lunch & Learn events for employees with a speaker from DuPage Forest Preserve—an organization dedicated to habitat restoration and species recovery.
  • Participating in a Keep Kingsport Beautiful project to build pollinator gardens at local elementary schools.

Reducing our Impact on the Planet

  • Promoting electronics recycling to our employees by encouraging them to bring in electronics from home to be properly recycled at our local recycling center. 
  • Reserving 15 minutes each day for Ditch-the-Emails, a group email purge. Every email deleted reduces carbon emissions.
  • Hosting a freecycle event at the office where employees can bring something they no longer need and take something they think they will use. 
  • Buying carbon offsets based on how many kilometers employees drove to work on April 22 to compensate for GHG emissions caused by employees’ commutes that day. 
  • Hosting virtual conference “J’aime ma poubelle mais je la quitte” with a guest speaker from the Earth Day organization for all Paper Excellence Group employees in Quebec which includes legacy Resolute Forest Product employees.

“This year the Domtar Montreal office has extended their virtual Earth Day conference to all Paper Excellence Group employees in Quebec which is very exciting,” said Martin. “I hope next year, as integration of the three companies continues, that we’ll include even more legacy Resolute and Paper Excellence employees with Earth Day celebrations.”

Paper Excellence Scholarships – Investing in our Community’s Future

At Paper Excellence, investing in both education and community development is a key focus area for us. Our scholarships are part of our commitment to generate positive impacts long term in the communities we operate in.  

Community Scholarships:

Paper Excellence’s Community scholarship program is aimed at students attending public universities, community colleges or institutes of technology full-time. Ranging from $250 to $1500, our aim is to alleviate financial barriers for eligible candidates living in communities where Paper Excellence operates such as the Cowichan Valley, Port Alberni, the Sunshine Coast, the East Kootenays and Meadow Lake in Saskatchewan.

Deadline: April 30, 2024

Indigenous Scholarships:

Paper Excellence’s Indigenous scholarship program is tailored to provide assistance to Metis, Inuit and First Nations students pursuing education in public universities, community colleges or institutes of technology. Valued at $1,000 each, these scholarships aim to empower eligible Indigenous students residing in our operating communities.

Deadline: April 30, 2024

Paper Excellence Bright Futures Scholarship at UBC:

The Bright Futures Scholarship is funded through an endowment and, over the years, has provided a total of $29,850 to undergraduate students from Paper Excellence operating communities and surrounding areas. Preference is given to students from communities outside the Lower Mainland and the awards are made on the recommendation of Enrolment Services.

Deadline: December 1, 2024. We encourage students to seize this opportunity and submit all applications on or before the deadline of April 30th,

Congratulations to Kim Grant for winning a Spark Award

Congratulations to Kim Grant, Lube Mechanic/ 80-Ton Crane Operater on winning a Spark Award.

Kim began her journey at Skookumchuck Pulp 32 years ago. The first 26 years she was in the Safety department, she moved to the Reliability team within the Maintenance department in 2018. After settling into her new role, her main focus was to elevate the safety culture within the Maintenance department. She developed Standard Operating Procedures (SOP) for the tasks required in her position, and training paths to assist new employees. Overall, Kim has exceeded expectations and made positive changes in her department. Most recently Kim was asked occasionally to spend 10% of her time supervising and this has provided added opportunities to raise awareness and continue to elevate the safety culture as a supervisor caring for workers.

Kim believes that the Spark Award program is a great way to regularly recognize employees. According to her, recognition is a way of expressing gratitude and creating a positive focus on what is working effectively. “Motivation, engagement and productivity is the result of feeling valued and appreciated,” says Kim.

Proud Sponsor: Tools & Financing for Aboriginal Business

Last month, Paper Excellence sponsored a Tools & Financing for Aboriginal Business (TFAB) session. TFAB sessions are run by the Council for Aboriginal Business (CCAB) and provide practical tools, training and networks to help Indigenous entrepreneurs grow their businesses.

During the session, panelists Chief Ian Campbell, Hereditary Chief of the Squamish Nation, and Rory Richards, CEO of Nuqo Modular shared their invaluable experiences, strategies, and insights. Richards spoke of the barriers she faced as a female business owner in the construction industry running an Indigenous-owned business. She recounted a story where the Squamish Nation stuck by her company even though the government program approving the Squamish Nation’s housing project asked them to secure a different construction firm. It was one of her company’s first jobs and getting it started on their way. The moral of the story: Great things can be achieved when we work together.

 “This event was an excellent opportunity to meet some of the local Indigenous businesses who could support our company’s operations through our new Indigenous procurement policy,” said Kim Lefebvre, Manager, Indigenous Fibre Partnerships. “We appreciated the networking format that CCAB offered, which provided ample opportunity for making new connections. Several Paper Excellence reps attended to discuss business opportunities as well as the company’s new Indigenous Procurement Policy with those who attended. We talked to other guests who also spoke highly of the event and found it well worth attending.”

Our procurement policy provides guidelines for introducing Indigenous business participation into Paper Excellence’s business supply chain, and to promote and support Indigenous entrepreneurship, employment opportunities and economic development.

In alignment with PE’s Indigenous Relations Policy, and Canada’s Truth and Reconciliation Commission Calls to Action #92, Paper Excellence is committed to supporting economic reconciliation through business development opportunities and increasing partnerships with Indigenous groups in our supply chain.

We will achieve this through:

  • Working closely with Indigenous communities and businesses
  • Identifying current barriers to participation in our supply chain
  • Adopting strategies to give priority to the growth and success of Indigenous businesses

At both the corporate and operational levels, the approach to this policy will include efforts to ensure that Indigenous businesses are provided measurably enhanced opportunities throughout the procurement process.

“Our new procurement policy roll out couldn’t have been better celebrated than in this CCAB organized event. We congratulate fellow co-sponsors the CPA of BC, and warmly acknowledge all the Indigenous contractors and suppliers who made it out to network with us, in what we foresee as a great first step for our business program,” said Lana Wilhelm, Director of Indigenous Relations.

Thanks to CCAB for putting on such an engaging and informative panel discussion about best practices for establishing and maintaining successful partnership with Indigenous businesses in the trades sector. Events such as this foster greater cultural understanding, collaboration, and economic empowerment for Indigenous communities.

Paper Excellence Indigenous Student Success Fund at Vancouver Island University

In the last two years, $30,500 of Paper Excellence’s Indigenous Student Success Fund has been spent to support 28 Vancouver Island University Trades students.

Indigenous students are often commuting from smaller, remote communities. Indigenous Student Success Fund provides flexible wrap-around financial support to Indigenous Trades students who are struggling with paying for things like transportation, rent, food for meals, and childcare while studying in Nanaimo.

“My experience with students receiving the Paper Excellence funds is that they are all very grateful. One of the main issues that students I have worked with face is the cost of carrying accommodations back home, while they pay for accommodations when they come to Nanaimo to do their program,” said Jennifer Christoffersen, Educational Advisor for Aboriginal Students expresses. “Most students are not receiving funding of any kind and their monthly income is lost while they are completing their apprentice program at VIU.  I also have had students that have families back home and their need is to take care of their families back home.”

 The Paper Excellence Indigenous Student Success Fund is making a difference. Providing this kind of wrap-around support beyond tuition can be the difference between students being successful in their studies rather than dropping out. Being able to get this support means more Indigenous Trades students are achieving their educational goals. 

Paper Excellence’s original donation was $60,000 so we’re halfway through our funding. We’re looking forward to supporting more students over the next three years.

Shanghai Pulp Week 2024

Our team attended Shanghai Pulp Week and found market sentiment upbeat. Our products and geographic diversification mean we have multiple options to meet our customers’ needs. Over the last decade, it has developed into the most anticipated pulp conference, as China pulp demand is currently the largest in the world and has become the market trend-setter in recent years. This year, over 700 delegates attended the conference from all around the world.

“With a solid grasp of the current industry supply and demand landscape, we are cautiously optimistic about 2024,” said Arthur Tsai, Head of Market Intelligence, who attended the event. “The market sentiment is upbeat with demand steadily improving with a backdrop of the latest global supply chain challenges.,” Arthur continued. “With Paper Excellence Group’s products and geographic diversification, we have multiple options to meet the needs and requirements our valuable customers.”

“The SPW seminar, which was held on March 20, was well attended and we are proud to be one of the strategic partners,” said Edwin Widjaja, VP of Pulp Sales. “This sponsorship resonates with our market strategy to maintain a strong presence in Asia with sales representatives across the region.”

Throughout the whole event, our team conducted separate meetings with customers, agents, analysts, and other industry players which provided valuable market insights into outlook for the industry.

“We also had constructive internal meetings and strengthened team bonds with the PE Group’s Asia pulp sales team led by our Senior Vice President, pulp and tissue sales, John Lafave and our Vice President & Managing Director – Pulp Sales China / Other Asia, Andre Soetjahja,” said Edwin. Shanghai Pulp Week is an international annual event with full support from local and globally renowned paper companies. It has also formed a long-term strategic partnership with leading international pulp manufacturers and serves as an influential platform for gathering industry professionals. It is known as the international industry event with the largest scale and the largest number of participants within the global pulp and paper industry.

To learn more about Shanghai Pulp week, visit here.

International Women’s Day Wrap Up

As we conclude this year’s International Women’s Month celebrations, we want to thank the women who work across the Paper Excellence Group and play important roles in our company’s success.

Looking back over last month, we are proud to share stories from Paper Excellence and our sister companies, Domtar and Resolute. These stories highlight the remarkable contributions women make within our industry, serving as inspiration for future generation.

Together, we can build an inclusive future where every woman’s potential can be realized to its fullest. Read these stories to learn about our female employees’ successes:

Celebrating International Women’s Month with Krista Cuddy

To celebrate International Women’s Month, we’re sharing the stories of female employees who do amazing work at our Paper Excellence mills. Our interview with Krista Cuddy:

Krista Cuddy is our Interim Director, Operations and Integration at the Crofton mill. She has always loved science and initially wanted to become a doctor. Then she joined an engineering co-op program, realized she loved to make things, and found her passion in engineering. Krista was the first female mill General Manager at Paper Excellence.

How did you come to work at Paper Excellence?

“I joined the Engineers in Training (EIT) program at Catalyst after I graduated from university and have been with Paper Excellence for 20 years. Throughout my time here, I’ve worked in various roles including as a Process Engineer, Paper Machine Manager, Technical Manager, and General Manager.”

What is your workday like?

“My job focuses on developing strategies to address long-term challenges and keep operations competitive and adaptive to the future. This could include reviewing options for supplying wood fibre to the mills with the Fiber Supply team, working with the mills and the Carbon Strategy team to identify projects for reducing our carbon emissions, and working with our sales organization and mill teams to diversify our product offering.”

What do you love about your job?

“It’s certainly never boring! With the pulp and paper industry continuing to evolve, there are always new challenges and learning opportunities. In my current role, I am exposed to more aspects of the business and have had the opportunity to work with new colleagues within the organization.”

What challenges do you face in your work because you’re a woman?

“When I began 20 years ago, people weren’t convinced they should follow directions given by a young woman. Being in a male dominant industry, I had to work harder to build relationships, earn respect and have influence.”

Has the culture of women being in this industry changed from 20 years ago?

“When I started my career, there were very few women working in the mills and none in leadership roles. In recent years, more females are entering the industry, however we still are a long way from 50/50 gender representation. We have seen a subtle shift with more women represented in engineering and leadership roles. There are now opportunities for women to mentor, foster, and develop future female leaders.”

What would you tell girls who are thinking about studying science?

“If you are curious about how things work and enjoy collaborating with others to develop and implement solutions to problems, a career in science may be for you.”

Ktunaxa Business Showcase

At the end of February Ktunaxa Business Showcase took place in Cranbrook, marking an event that Paper Excellence, founded by Jackson Wijaya, was thrilled to support. The vendor introductions were very interactive, and our team is excited for new B2B opportunities and future connections.

“The Ktunaxa Business Showcase is a well-organized Local First Nations event highlighting a multitude of diverse community-based businesses,” says Andrew McCuaig from Paper Excellence. “It was an excellent opportunity to reconnect with existing Indigenous business partners and explore exciting new B2B opportunities. Highly educational, informative, and worthwhile!”

Ktunaxa Nation is comprised of four individual bands: St. Mary’s Band (?aqam), Akisqnuk Band (?akisqnuk), Lower Kootenay Band (Yaqan Nukiy), and Tobacco Plains Band (Yaqit ?a knuqi’it). Together, they presented their businesses, inviting others to come, see and support these enterprises. Vendors offered a range of products and services, from selling traditional tobacco to heavy civil construction.

The event was open only to registered individuals in the morning, allowing guests five minutes at each booth to learn about the businesses. In the afternoon, it was opened to the public, inviting community members to explore the showcased businesses. The vendor introductions were very interactive, and the team at Paper Excellence is excited for new B2B opportunities and future connections.

To learn more: Ktunaxa Business ShowCase

Celebrating International Women’s Month with Pamella Tsai

To celebrate International Women’s Month, we’re sharing the stories of female employees who do amazing work at our Paper Excellence mills. Our interview with Pamela Tsai:

Pamella Tsai has been with our company for over 20 years. She has worked in many different departments, from transportation to supply chain management to inventory and production planning. Her current role is a Senior Pulp & Market Analyst at our sister company, Domtar.

 In your role, what are your responsibilities? What does your typical day look like?

“A typical workday for me would be engaging a series of meetings troubleshooting and brainstorming solutions. I run a lot of monthly reports for the financial team and sales team. My team also cross-collaborates with the functional team to make sure everyone is aligned to drive process improvement and meet financial targets. It also focuses on analyzing and collaborating for process improvement and my current role collaborates with all three legacy businesses: Paper Excellence, Domtar, and Resolute.”

What do you like about your job?

“It’s challenging and fun. Always a good feeling to accomplish and achieve something and continue to improve.”

What work-related accomplishments are you most proud of?

“When we had the malware attack in 2020 I had just finished a course on Power Query, and I had to use the skill right away. Due to the attack, we lost everything and had no access to SAP and the warehouse system, but we still had to keep the operations going. Without the usual program, we had to work with what we had. Andrey Mozuliov from PE Finance team and I created a series of data model that allows us to pull Excel information from people’s emails to survive the malware attack. Being able to apply something I just learned and working hand and hand with cross-functional teams to help the organization through a crisis is one of the highlights of my career.”

What excites you about your future in this industry?

“Although some people say that the paper and pulp industry is a sunset industry, I feel there are still lots of opportunities to grow and things to be done.  We are becoming a much bigger company. With the wider range of product offerings and global office locations, there is tons of room to grow both personally and professionally.”

 What challenges do you face in your work because you’re a woman?

“Not really at work, but balancing work and life can be challenging. Wanting to be successful in your career, while being a good mom and wife, and being yourself at the same time, is not easy.”

 What would you tell girls who are thinking about a career similar to yours?

“Be curious, ask questions. Don’t let anyone tell you that you can’t do something. Always prepare yourself for opportunities. Take courses, keep yourself up to date with knowledge, and never give up.”

Pamella Tsai’s advice to aspiring young women aligns with the inclusive and supportive culture that Jackson Wijaya advocates for within the Paper Excellence group of companies, emphasizing curiosity, perseverance, and the empowerment to confidently step into new opportunities.

Skookumchuck Donation to Kimberely Alpine Team for Downhill Skiing

Our Skookumchuck mill proudly contributed $5,000 to support the Kimberley Alpine Team. With numerous employees’ children actively involved in the team, we take pride in sponsoring an organization that positively impacts our employees and enriches the broader community.

“It’s a pleasure to support such a wonderful group of individuals through our mill,” said Anicka Tardiff, a member of the Skookumchuck community engagement team. “The Kimberly Alpine Team plays a vital role in teaching skiing to children in the Kimberely area and organizing competitions that benefit our community.”

Paper Excellence, founded by Jackson Wijaya, aims for this donation to ensure the sustainability of this organization, allowing them to continue this valuable work for future generations and keeping youth active. The Kimberly Alpine Team also contributes to the local economy by attracting tourists to ski events. As spectators travel to watch the winter competitions, they also explore the diverse offerings in Kimberley, thus stimulating growth and prosperity within the community.

The Kimberley Alpine Team (KAT) is a not-for-profit organization managed by volunteers and parents. They aim to develop ski racers and all-mountain skiers from the ages of 4 to 16+. Formerly known as the Kimberley North Star Racers Society, KAT provides fall and winter programs which offer fun and challenging opportunities for personal excellence through participation and competition in alpine ski racing and all mountain skiing. Dedicated to helping young skiers learn the essentials of skiing and ski racing, their coaches implement ski programs at the Kimberley Alpine Resort.

Celebrating International Women’s Month with Daria Anico

To celebrate International Women’s Month, we’re sharing of the stories of female employees who do amazing work at our Paper Excellence mills. Our interview with Daria Anico:

Daria Anico has been a Continuous Excellence Coordinator at our Howe Sound mill for almost two years. She has her MBA and is a Project Management professional.

How did you come to work at Paper Excellence?

“I have been with Paper Excellence for a year and a half now. I live on the Sunshine Coast where the mill is located. Many people I knew worked there and they referred me to my current position. Since I didn’t have any prior experience in this industry, I worked hard to learn every day. There is now a huge difference in my knowledge about paper and pulp than when I first joined.”

What is your workday like?

“My job is the most interesting job ever. As the Continuous Excellence Coordinator, my work revolves around program and project coordination, reporting, and organizing events, most of which involve a lot of interaction with people. It is a fun combination of project management with business reporting analysis.”

What excites you about your future in this industry?

“I have always been fascinated with the pulp and paper industry. I see these huge machines here make magic, so it makes me more intrigued in the production process. I’ve always been an end user, so I wanted to be a part of the team that makes the product.”

What do you love about your job?

“There are too many things I love about my job. I’m a person who loves to interact with others, and I also really like to see results being produced. The projects that I work on are finished within one year, therefore the results can be easily tracked. Aside from the nature of my job, I am grateful to be working in a supportive environment. Everyone around me was willing to help and that was the reason why I was able to pick up my role so quickly. That support remains today, and we continue to help one another. To pay this favor forward, I am more than pleased to help others in need.”

What challenges do you face in your work because you’re a woman?

“There isn’t anything I can think of. There are a lot of female employees at the mill and in all different positions and they are all amazing at their jobs.”

What would you tell girls who are thinking about a career similar to yours?

“I would advise them to learn about the business. The more data they can gather about the industry, the more it will help in their career. Adapt to the culture of continuous learning to expand their amount of knowledge. Striving for knowledge is what makes anyone successful.”

Our Volunteer Coach for the Bears’ Lair Entrepreneur Youth Dream Camp

Lana Wilhelm, our Director of Indigenous Relations, volunteered as a coach for Bears’ Lair Indigenous Youth Camp empowering youth and nurturing future entrepreneurs. She is absolutely thrilled for this immersive three-day camp where coaches provide Indigenous youths with valuable insights on businesses practices.

“It is going to be a special place to be and a great group. I know I will learn as much if not more, as I will teach the youths,” said Lana, emphasizing the reciprocal nature of learning from both mentees and mentors. In her role, she values the importance of participating in a collaborative platform that supports budding Indigenous entrepreneurs.

It will be a dynamic environment where youths will be guided by seasoned coaches armed with practical tools and real-world examples, fostering a spirit of innovation and empowerment. Lana plans to coach by providing guidance and mentorship to these youths by leveraging past experiences from her own professional journey. “It will be an experience of mentoring within mentors.”

The path leading to this event began two years ago and was built upon collaboration and dedication, with Skookumchuck mill staff laying the groundwork for success. Due to unforeseen challenges, the event transitioned to the Crofton team. “It was a collective effort during a long journey, and we are delighted that the Bears’ Lair Entrepreneur youth camp is happening now in the Cowichan Valley,” said Lana.

This support for Indigenous youth empowerment and ensuring opportunities to nurture future entrepreneurs aligns with Paper Excellence’s community investment goals.   

Chief Forester’s Perspective: BC Forest Professionals Conference (FPBC 2024)

Earlier this month, our Chief Forester, Quinton Hayward, attended the BC Forest Professionals conference in Kelowna. Here he shares his perspective on the event:

This year’s theme of “Everything is Connected” was present throughout the conference.  There was meaningful presentations around reintroducing fire as a landscape level management tool, creating more value from the harvested volume, recruitment and retention of professions into the industry, and collaborative planning with Indigenous groups on Forest Landscape Plans. There were also discussions on ecosystems integrity and technology to help evaluate ecosystem integrity into the future, wildfire urban interface and continuing to build resiliency to wildfires and the path ahead for Indigenous relations in the BC forest sector.

There was a strong focus on Indigenous joint-planning management and decision making. It is very clear in the presentations and from the nation members present at the conference, that nothing will happen on the ground in forestry without First Nations being involved. This is consistent with the government’s direction and should not be a surprise or anything new to those working with natural resources.  

At the conference, Minister Ralston spoke to the status of some of the Forest Landscape Plans being developed with First Nations, the government and industry. He openly acknowledged that the pace of change lately has been intense and the impact it has had on the forest sector.  With that, he shared status of the work the Ministry is doing to stabilize the path forward and bring predictability to the sector including the new appointment of Andrew Mercier the Minister of State for Sustainable Forestry Innovation.

I was encouraged by the number of younger foresters in the room. It’s nice to see the younger generation getting more involved and learning what is happening in other parts of the province. During the event, I had a great time connecting with people from government, industry, consulting, and academia all focused on learning from each other.

Talking Best Practices in Nova Scotia with Forest Sector Industry Leaders

Blair Dickerson, Public Affairs Director recently attended Forest Nova Scotia’s AGM. Many foresters, undaunted by heavy snowfall, gathered at White Point to share research and practical solutions to support a strong bioeconomy. This was a valuable and insightful networking event.

“Thank you to Finnish Ambassador Jari Vilén, Minister for Foreign Trade Ville Tavio, and Jaako Autere, Counsellor of Trade and Commercial Affairs for coming to Nova Scotia to present on the Finnish Forestry Ecosystem so attendees could learn from the Finnish experience,” said Dickerson. “A big thank you also to Kim Masland for hosting us in her beautiful riding and to Tory Rushton, Nova Scotia’s Natural Resources Minister, for his warm welcome.” This spirit of international cooperation and learning aligns with the ethos of collaboration for sustainable growth advocated by Paper Excellence. Paper Excellence was founded by Jackson Wijaya in 2006 and has grown into a leading pulp and paper company.

Kim Masland, local MLA and Minister of Public Works, and Zach Mitchell, Opposition leader and former Natural Resources Minister, also showed their strong support, keen on the forest sector’s sustainable value proposition.

As we in the forest sector know, trees are working hard to store carbon. One recent innovation highlighted at the AGM is the emergence of voluntary market forest carbon projects. During the AGM, we heard from Liam Fraser, Director of Forest Carbon Origination, explaining how his organization helps Fortune 500 companies purchase carbon offsets on the voluntary carbon market. He explained that pricing and demand for high quality forest credits has been steadily increasing as environmental action becomes imperative to companies, owners, customers, and stakeholders. 

Tools for Financing for Aboriginal Business (TFAB) Networking Event

We are pleased to sponsor the upcoming procurement focused networking event: Tools for Financing for Aboriginal Business (TFAB) by the Canadian Council for Aboriginal Business (CCAB). It will take place on Thursday, February 29, from 4-7pm at River Rock Casino Resort, Whistler Ballroom, in Richmond.

Join us for an engaging and informative panel discussion about best practices for establishing and maintaining successful partnership with Indigenous businesses in the trades sector. This discussion aims to foster greater cultural understanding, collaboration, and economic empowerment for Indigenous communities.

Panelists Chief Ian Campbell, Hereditary Chief of the Squamish Nation, and Rory Richards, CEO of Nuqo Modular will share their invaluable experiences, strategies, and insights. The panel discussion will conclude with an interactive Q&A session, where attendees will be able to seek practical advice from the panelists.

This will be a great opportunity for our procurement teams to connect with Indigenous suppliers and service providers. To register, visit: https://www.ccab.com/tfab/vancouver-networking-event-2024/

Pulp and Paper Engineers Shape the Future of Our Industry

Article en francais (PDF)

Forest products such as pulp, paper and lumber help shape the daily lives of people around the world. And pulp and paper engineers help shape those products by improving the projects and processes that drive innovation in our business and our industry.  

This Engineers Week, we’re highlighting the work of several pulp and paper engineers from the Paper Excellence group of companies: Domtar, Resolute and Paper Excellence Canada. Read on to learn more. 

Pulp and Paper Engineers Shape the Future of Our Mills

As a chemical engineering student, Melanie Howard hoped to launch a career in manufacturing, but she hadn’t narrowed it down to a particular industry. She landed a co-op position at Domtar’s Hawesville, Kentucky, mill and discovered an industry with limitless potential. 

“I was blown away by the complexity of the process and how much more there is to it than I could have ever imagined. I jumped at the opportunity to work here full-time,” Howard says. “Now, as an environmental engineer, I enjoy leading process improvement projects that help us reduce waste and leverage our byproducts in a sustainable way.” 

Plymouth Mill operations superintendent John Edwards has led efforts to reduce the amount of water used in the pulpmaking process. He currently represents Domtar as the chair of TAPPI’s Papermaking Technology and Operations Committee. In 2020, his commitment to making a positive impact on people through his work led to him being named a TAPPI Young Professional of the Year.  

He’s also investing in the future of his profession by supporting recruiting efforts, partnering with the North Carolina Forestry Association to share how fluff pulp is made using sustainable wood fiber, and speaking at the recent TAPPI Student Summit. 

At Resolute Forest Products, Vanessa Simard is applying emerging technologies to support the digital transformation of the forest products industry. As an industrial engineer and a production planning and optimization supervisor at the Saguenay–Lac-Saint-Jean (Quebec) operations, she has helped the company use artificial intelligence to improve manufacturing efficiency. 

Simard’s AI expertise led her to develop a prize-winning AI-based solution that dramatically reduces planning time for the lumber-drying process. The solution has since been deployed at several Resolute facilities. 

Engineers in Training (EIT) Shape Their Careers, Contribute to Industry Success

Paper Excellence Canada annually selects recent engineering graduates for their Engineer-in-Training (EIT) program. The 18-month rotational program gives emerging pulp and paper engineers a solid start to their careers and positions them for future success.  

EITs make important contributions to the industry from day one.  

  • At Meadow Lake Pulp, Engineer-in-Training (EIT) Attila Szanto is applying his chemical engineering knowledge through an anti-scalant trial on the mill’s evaporators.  
  • Nawaf Salem, an EIT at the Skookumchuck Mill, is leveraging his passion for sustainability to reduce the mill’s environmental impacts.  
  • At Howe Sound, EIT Asad Hayat is working on a project to optimize wood chip utilization and reduce waste. 

We’re Shaping the Future by Supporting Engineering Students

Every year, we hire engineering interns and co-op students across a range of disciplines, giving them real-world experience and the opportunity to have an impact on our business. Empowering engineering students is essential for nurturing the next generation of engineers to continue innovating within the forest products industry. Paper Excellence, owned by impactful businessman and investor Jackson Wijaya, supports this initiative.

“From Day 1, our interns and co-op students get involved in projects related to quality, optimization, continuous improvement, cost reduction and environmental practices – initiatives that can save the company millions of dollars,” says Talia Massey, who manages Domtar’s early career talent program. 

We also partner with North Carolina State University, University of Wisconsin- Stevens Point and Laval University, among others, with scholarships and project grants for students interested in becoming pulp and paper engineers.  

Paper Excellence Canada established a reward fund at Vancouver Island University to support graduates of programs in Trades and Applied Technology, such as the university’s power engineering and process operator programs.  

Resolute offers multiple scholarships and grants that benefit pulp and paper engineers, including a C$70,000 annual research grant that brings together specialists with expertise in forestry engineering, industrial engineering, mechanical engineering and information technology. 

Whether their field is mechanical, electrical, chemical or civil, pulp and paper engineering professionals solve problems and design solutions that produce long-term benefits that shape our future.   

Learn more 

If you want to help shape the future of the forest products industry, view our open engineering positions and internships on any of our career sites: 

Proud Sponsor of Bears’ Lair Youth Entrepreneur Dream Camp

We are proudly sponsoring the Bear Lair’s Youth Dream Entrepreneur Camp taking place on March 11-14 this year.

It is three fun-filled days of interactive training, hands-on learning activities, and gaining valuable insights from guest speakers and mentors. Youth participants will develop FUNdamental basic business knowledge preparing them for a future in entrepreneurship.

“Our focus is on Indigenous youth and how they will represent future businesses in British Columbia. We value the opportunity to foster their business training in ways like this— they are led by an accomplished team.”

— Lana Wilhelm, Director of Indigenous Relations.

Dream Camps encourage young adults to imagine opportunities, to be inspired to continue their education, pursue training, and consider entrepreneurship as a path. The camp will showcase local Indigenous businesses, role models, and ways entrepreneurs can follow their passion as they pave their path. It increases their access to human, cultural, and technical resources that guide them on their journey and boost their success. Participants will be able to expand their network and have access to an ever-evolving, ever-growing Resource Den.

To find out more, visit Bears’ Lair official website.

Congratulations to Aiden Martin for winning the Spark Award

Congratulations to Aiden Martin, Utilities Operations Specialist on earning his well-deserved Spark Award. Aiden’s nomination is for his tireless work on inspecting and repairing technical safety equipment within the mill and successfully managing a boiler outage.

In his role, he oversees a team responsible for steam supplies, generating power to support mill operations, and the effluent department. “Part of my job is to make sure that we are not polluting the community by treating all the effluent before we discharge it into the environment,” says Aiden, emphasizing the importance of environmental responsibility in his work. “We need to support this mill by not causing harm to its surroundings.”

Aiden is enthusiastic about his job and has a passion for combustion, steam power generator processes and power boilers. He also finds joy in developing individuals who are just as passionate. The opportunity to mentor junior engineers or operators and to witness their career growth is very rewarding for him.

He believes that the Spark Award program is important. “Seeing your name on the company newsletter makes you understand that the efforts and sacrifices of going above and beyond have been recognized.”

Aiden began as a third engineer in Newfoundland and moved to Port Alberni to join Paper Excellence in April 2021. He appreciates the diverse professional interactions at Paper Excellence, where his current position allows him to travel and collaborate with other mills, gaining knowledge and retaining communication across the country.

International Day of Women and Girls in Science with Nici Darychuk

To celebrate International Women’s Science Day, we’re sharing of the stories of female employees who do amazing work at our Paper Excellence mills. Our interview with Nici Darychuk.

Nici Darychuk is the Manager of No.5 Paper Machine in our Port Alberni mill. She grew up as a farm girl in a small town, and her love for nature was the reason behind why she studied science. She has a master’s degree in biology from the University of Victoria.

How did you come to work at Paper Excellence?

“I was working in the pulp and paper department in UBC. At that time, UBC had a collaboration with Catalyst.” Through that collaboration, Nici learned about openings in our mill in Powell River. “Eager to move back to a small town, I applied for the open positions at the mill. It took me two tries to land the job and by the summer of 2014 I was employed as a Stock Prep and Bleach Plant Operations Specialist. I have since transferred to Port Alberni division in 2020. This year marks my 10th anniversary.”  

How did you get your start in the paper manufacturing industry?

“I had the opportunity to visit a mill and it made me realize how manufacturing is such an exciting place to be. You must expose yourself to different things to find what intrigues you.”

What is your workday like?

“I am responsible for the team that manufactures paper on the Number 5 paper machine. My day-to-day varies, it starts with me getting up to speed on events from the previous shift, determining what needs follow up, and solving problems. Sometimes I’m out in the mill observing and assisting operations, other times I’m attending meetings about new products, and reporting to higher management.”

Why do you like your job?

“I like the non-stop knowledge I am fed in this industry. It’s learning that never stops. I have only been in the role for five months therefore it is still a learning curve for me. A satisfying part is problem solving; in a fast-paced environment I’ll gather information, figure out the problem and help find a solution. Also, I love the team aspect of it, the interplay between different people in different roles but we all work together and have the same goal of creating the end product.” 

What challenges do you face in your work because you’re a woman?

“I am fortunate that I have not come across anyone with the wrong attitude. Everyone at the mill has been very supportive.”

What would you tell girls who are thinking about a career similar to yours?

“It’s a great career and when starting school, I never imagined my path would lead here. It is honestly great; I can’t imagine myself doing anything else! In this industry, there are many opportunities and room for advancement. Everyone has their strengths and weaknesses, and your weaknesses can be developed, so don’t let anything stop you. Even if you don’t feel confident, act confident.”

International Day of Women and Girls in Science with Emily Sweeney

To celebrate International Women’s Science Day, we’re sharing of the stories of female employees who do amazing work at our Paper Excellence mills. Our interview with Emily Sweeney.  

Emily Sweeney is a Process Engineer at our Meadow Lake Pulp Mill. She graduated from the University of New Brunswick with an Engineering degree in 2023.  Seven months ago, she moved to Saskatchewan to pursue the opportunity at Paper Excellence in Meadow Lake.

What is your workday like?

“Every day is different. It ranges from taking samples at the mill, testing in-process samples, analyzing data, and handling customer claims for the mill. I am currently working towards my green belt for Lean Six Sigma. It is a 10-month certificate program that teaches a process improvement strategy that seeks to eliminate inefficiencies in a company’s process flow by identifying the causes of waste or redundancy and developing solutions to address them.”

What do you love about your job?

“I love the variety of different things I get to do within this role. Since I am faced with different challenges, it allows me to learn new things all the time. I also get to interact with a lot of different people at the mills.”

What challenges do you face in your work because you’re a woman?

“When I was going into my engineering program in university, I was a little intimated by the stereotype of only males being engineers, and that women cannot be engineers. Turns out, there were a lot of other girls in the program, and they are all supportive of one another. Then, when I got my position here, I also was afraid coming into the Meadow Lake mill knowing it is a male dominant workplace.  This makes me push myself harder to prove that I can do what men can do. It betters me at the end of the day.”

What would you tell girls who are thinking about studying science?

“If that’s what you want to do, do it. Don’t let people tell you what you can or can’t do. You can be as good as any guy!”

Celebrating Our 2023 DEI Achievements

In 2023 Paper Excellence, founded by Indonesian businessman and entrepreneur Jackson Wijaya, took steps towards building our diversity, equity, and inclusion (DEI) program by focusing on analysis and future plans.

In the second quarter of the 2023, we established our DEI Steering Committee and retained Therese Hagen with Two Eyed Seeing Consulting C3 Inc. (TESCI) to support the DEI project. TESCI helped us develop a three-year DEI integration plan broken down into four main phases: 1) Analyze and understand. 2) Attract and retain. 3) Embed DEI. 4) Create an inclusive culture and implement DEI policies and practices.

Last year we dived into understanding both the internal culture of the organization and Paper Excellence’s relationships with Indigenous communities within whose territories we operate. We also analyzed what competitors and other industries are doing in the DEI space.

Some of the achievements we accomplished include:

  • Running and analyzing an internal DEI Maturity Survey
  • Completing an external Indigenous Relations Analysis
  • Completing an external Competitors’ Analysis
  • Developing a DEI Wise Practices Report and a DEI 101 Corporate Training program.

The Maturity Survey results show us that employees recognize Paper Excellence’s DEI commitment, understand reporting procedures, recognize the company’s promotion of DEI and most facilities effectively demonstrate diversity commitment and enforce anti-discrimination policies.

We are proud of the DEI accomplishments in the year of 2023, and look forward to more successes in 2024.

Paper Excellence Award Fund at Vancouver Island University

Our donation of $50,000 to Vancouver Island University has supported 19 student awards in the past two years.

“Awards are great incentive for students to focus on their learning and when received instill a sense of pride as they meet their goals,” says Brad Jannaway, Instructor and Department Chair of HMT in Trades and applied Technologies “From a practical standpoint, the award will likely come at a time they really need it and can help them move into their chosen careers.”  

Created with the $50,000 donation, the Paper Excellence Award Fund gives students who did well in the program a financial boost as this graduate. Congratulations to the 19 students who received these $1,000 awards in 2022 and 2023. The 2024 recipient selections will take place between April and August.

The Paper Excellence Award Fund has been set up to support 10 yearly Trades and Applied Technology awards over five years to December 2026. Student selection is based on the award criteria as well as Faculty recommendation. All ten awards have the same criterion, the awards will be available to Trades students with demonstrated strong work ethic and a positive attitude. 

Which programs quality for these awards?

Two $1,000 awards are awarded to students completing the Heavy Mechanical Trades Foundation program and Power Engineering/Process Operator program.

One award of $1,000 are awarded to a student completing each of the following trade programs: Carpentry, Electrical, Fundamentals of Forest Harvesting, Heavy Equipment Operator, Welding, and Aboriginal Construction.

Of Paper Excellence’s original $50,000 donation, there is still more than half remaining. We’re looking forward to supporting more students in the next three years and growing our young trades workforce on Vancouver Island.